Kindly Note: * If you come from Russia, Brazil, Ukraine, please choose EMS, Thanks.
* If your place belongs to remote place, please add more 33USD as Remote fee, thanks.
* If you come from Saudi Arabia, please offer the copy file of your ID to us, thanks.
1. Items will be sent to all the countries over the world.
2. This package will be sent by Hongkong Airmail Post,EMS,UPS DHL or ARAMEX .
3. Items will be checked carefully before sent out.
A. 1 business days for order processing after received the payment.
B. The shipping time is about 2 to 5 days via DHL/UPS,5-14 days via HK POST AIR and EMS to Worldwide.
C. Note: We hope it arrive on time but since this is an international delivery, shipping time will be highly depended on the courier company and local customs/duties. Choosing China Post Air mail (HongKong Post Air Mail),Please.
D. Note :We can provide the Tracking Number for you ,but Can not guarantee that the arrive time for the goods . the buyer will bear the consequences.Thank you for your understanding.
1. This product is made by China, If you are not satisfied with the item for any reason, so you can return the goods to us, the item should be the same condition as it was delivered to you. .please contact us quickly, we can exchange one to you, but buyers is responsible for the returning shiping cost .
2. If you have any item proplem, just email us quickly, we will do our best to slove it in 24 hours, please don?t leave bad feedback before contacting us, it is not the best way to slove proplems. Thank you!If you want more items we can give you some discout,thank you!
Very Important Tips:
1. We have much experience on customs clearing, please tell us what is the best price for you for declared value of the package,so that you can avoice to pay high tax.
2. as far as we know , FRANCE and TURKEY have strict import policy.so if your package is going to those country,you must quite familiar with the policy and tell us what is the best.
3. if you are from Brazil,you must provide your CPF NUMBER(TAX NUMBER) to us.
4. if you can not get the package due to the policy in your country,we will not bear the lost . Hope you can understand.
Our office hours are :
And if nobody answer you online in time sometimes,do not worry,leave us a message or write down your desires,we will contact you as soon as possible.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us: