If your place belongs to remote place in DHL ,please add 35USD forthe remote fee.Every product has been tested before sending to your to makesure it operating in good conditions!
Note: We hope it arrive on time but since this is an international delivery, shipping time will be highly depended on the courier company and local customs/duties. Thank you for your understanding.
Kindly Note:If your country from Russia,Brazil,Argentina and Ukraine.Please choose EMS.
1-2 Bussiness days for order processing after received the payment.
The shipping time is about 2 to 5 days via UPS DHL and EMS.15-30 days via HK POST AIR to Worldwide.The track No will be given to customer after the goods had been sent.If you have any request for the declaration value or description.Please inform us.
We will not bear the responsibility for fail delivery because the receiver is not at the address.And then could not sign the shipping bill.
Note:We hope it arrive on time but since this is an international delivery.Shipping time will be highly depended on the courier company and local customs/duties.Thank you for your understanding.
If you are not satisfied with your purchase .Please conract us quickly.Please do not open dispute or leave bad feedback directly.It's not the best way to solve the problem.We can exchange one to you,but buyers is responsible for the returning shipping cost within 10 days.
If you have any item problem,just contact us quickly,we will do our best to solve it in 24 hours.Please do not leave bad feedback before contacting us.It is not the best way to solve the problems.Thank you!
Listing price includes the value of goods ,packaging cost,and export taxes.It does not include international import duties.
Package will be sent by fastest and cheapest DHL
Items will be checked carefully before sent out.
We will use air bubbles to wrap the items carefully
About the customs problems and Tax:
1,Please consult your countries custom policies before ordering and tell us what’s your requirements of invoice.We have good experience of clearance but we are not responsible for any fees caused by your countries’ custom.Please be well noted.
2,Please leave us messages if you have any special requests for the clearance.Otherwise we will declare 45% of the unit price(about$100-$300)to save tax.
Appreciate for your positive feedback
Very Important Tips:
We have much experience on customs clearing,
Please tell us what is the best price for you for declared value of the package.So that you can avoid to pay high tax.
As far as we know,France and Turkey have strict import policy.So if your package is going to those country,You must quite familiar
with the policy and tell us what is the best.
If you are from Brazil,you must provide CPF NUMBER(TAX NUMBER)to us.
If you can not get the package due to the policy in your country,we will not bear the lost.Hope you can understand.
Our office hours are
24hours 7days onlline service
And if nobody answer you online in time sometimes,do not worry.Leave us a mesage or write down your desires,we will contact you as soon as possible.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us: